Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund.

Our company will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, customer will receive their refund within 14 working days after the confirmation.

Please return your purchase to the following address:

VANZO ASIA SDN BHD

No 60, Jalan TUDM, Lorong 1B, Kampung Baru Subang, Seksyen U6, 40150 Shah Alam, Selangor Darul Ehsan.

Please contact us at [email protected] or +603-7831 5055 if you have any questions or doubts.